- Provide a professional, friendly, point of contact for customers and technicians. 

 - Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are received. 

 - Be aware of weather forecasts and needs of customer priorities in relation to the conditions of extreme heat or cold.
 - Maintain customer database with current information and other data entry as needed. Be able to provide clear and concise communications with department managers, employees and customers.